Privacy Policy
Effective as of: July 5, 2026
Welcome, and thanks for stopping by! This Privacy Policy explains how Fortress Garage Door Service Fresno handles the information you share with us through our website, fortressgaragedoorservicefresno.com. It applies to everyone who visits the site, fills out a form, starts a chat, or reaches out to request a quote or service. By using our site or submitting any kind of request, you’re letting us know you’ve read this policy and are comfortable with how we operate. If something here doesn’t sit right with you, please don’t submit your information until you’ve had a chance to reach out with your questions.
What Choices Do You Have About Your Information?
We want you to feel in control of your own data. Here’s what you can do at any time:
- Opt out of text messages: If you’ve been receiving SMS messages from us or from a service professional we connected you with, simply reply STOP to any text message and you’ll be removed from that messaging list right away.
- Ask what we have on file: You’re welcome to reach out and ask us what information we’ve collected about you. We’ll do our best to give you a clear, honest answer.
- Request deletion: If you’d like us to delete the information you’ve submitted, just let us know through our contact page and we’ll take care of it, subject to any legal or recordkeeping obligations we may have.
We respect your preferences and will honor these requests promptly.
What Should You Know About Text Messages From Us?
If you’ve opted in to receive SMS communications, here are a few things to keep in mind:
- Message frequency: The number of messages you receive may vary depending on your request and how your project progresses.
- Rates: Standard message and data rates may apply depending on your mobile plan. Check with your carrier if you’re unsure.
- To stop messages: Reply STOP at any time to unsubscribe from text communications.
- For help: Reply HELP to any message for assistance, or visit our contact page.
We don’t send spam. Any texts you receive are related to your service inquiry or follow-up on your request.
Can This Policy Change?
Yes, it can. We may update this Privacy Policy from time to time as our practices evolve or as laws and regulations change. When we do make updates, we’ll revise the Last Updated date shown at the top of this page so you always know how current the policy is. We encourage you to check back occasionally, especially before submitting new information. Continuing to use fortressgaragedoorservicefresno.com after a change has been posted means you’re accepting the updated terms. Last Updated: July 5, 2026.
What Are You Agreeing to When You Send Us Information?
When you fill out a form, initiate a chat, make a phone call to us, or send us your information in any other way, you’re giving us permission to receive and process that information — and to pass it along to the local home-service professionals who can actually help you with your project.
You’re also letting us know it’s okay to follow up with you by phone call, text message, or email regarding your request. We or the professionals responding to your inquiry may reach out using the contact details you provided.
Important: Agreeing to receive calls or texts is entirely optional and is not required in order to purchase any service. You can always ask to be contacted a different way, or request that we stop reaching out altogether.
Who Actually Sees the Information You Submit?
Here’s the honest answer: when you request a quote or describe a project through our site, that information is routed to licensed, experienced home-service professionals and local companies in your area who are equipped to respond, visit your home, and do the work. That’s the whole point of the service — connecting you with people who can actually help.
Those contractors and local businesses operate on their own. They make their own decisions about how to follow up, how to quote your job, and how to conduct their business. Once your information reaches them, their own privacy practices apply to how they handle it going forward.
We may also work with third-party vendors who help us run the website or deliver your request (such as form processors or communication platforms). These partners access only what they need to do their job and are expected to handle your information responsibly.
We do not sell your personal information for advertising or unrelated marketing purposes.
How Long Do We Keep Your Information?
We hold onto your information only for as long as it’s genuinely useful — typically for the period needed to coordinate your service request, follow up appropriately, and make sure everything went smoothly. After that, we retain data only as long as required by applicable law or our reasonable recordkeeping obligations. Once there’s no longer a legitimate reason to keep it, we dispose of it securely.
How Do We Protect Your Information?
We take reasonable precautions to protect the information you share with us. That includes industry-standard technical and organizational measures designed to guard against unauthorized access, accidental loss, or misuse of your data.
That said, we want to be straightforward with you: no method of transmitting or storing data over the internet is completely foolproof. We can’t promise absolute security, and neither can anyone else. We do our best, and we encourage you to be thoughtful about what you share online as well.
What Information Do We Collect?
We collect two general types of information:
- Information you give us directly: When you fill out a contact form, request a quote, start a chat, or call us, we may collect your name, phone number, email address, service address, and a description of the project or work you’re looking to have done.
- Technical information collected automatically: Like most websites, ours gathers basic data about site visits — such as which pages you viewed and what browser or device you used. This helps us understand how the site is being used and keep it running well. This data is generally not linked to you personally.
We collect only what we reasonably need to connect you with the right help and to keep the site functioning properly.
Is This Site Meant for Children?
No. fortressgaragedoorservicefresno.com is intended for adults seeking home services and is not directed at children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has submitted information to us, please let us know and we will remove it promptly.
Still Have Questions About This Policy?
We’re happy to help. If anything in this policy is unclear, or if you’d like to make a request regarding your information, please reach out to us through our contact page. We’ll get back to you as soon as we can.
Fortress Garage Door Service Fresno — serving Fresno, CA and the surrounding area. © 2026